Identity before transactions
Participants complete the required identity checks before starting or submitting a protected order.
Safety is part of the workflow
Protection works best when every step is clear.
Thapi combines identity, agreed terms, shared status and an evidence-led dispute pathway to reduce avoidable risk.
Layered protection
Trust is more than a payment status.
The strongest protection comes from knowing who is involved, what was agreed and what evidence supports the outcome.
Matched payout details
A seller’s payout account is checked against their verified identity before it can be used.
Locked order context
Terms, attachments, acceptance and important status changes stay connected to the order.
Visible status changes
Both parties can see meaningful progress and receive updates as the transaction moves forward.
When a deal goes wrong
A clear route from disagreement to review.
Instead of relying on off-platform messages alone, a dispute stays tied to the order and its evidence.
- 1
A party raises a dispute from the affected order
- 2
Release is paused while relevant information is reviewed
- 3
Both parties can provide truthful evidence and context
- 4
The outcome follows the agreed terms, evidence and applicable provider rules
Your decisions still matter
Review the order carefully, keep communication truthful, avoid paying outside the protected flow and never share passwords, OTPs or banking credentials. Thapi does not guarantee the quality of a user’s product or service.
Start with clear terms. Finish with confidence.
Create a protected order, agree on the details, and keep every important step in one place.